INDIA`S Business Process Outsourcing (BPO) industry will soon be edged out by the emerging Knowledge Processing Outsourcing (KPO) sector as the biggest revenue grosser, according to Kiran Karnik, President of India's National buttociation of Software and Services Companies (NbuttCOM).
Karnik also predicted that India's IT exports will grow by 32 per cent to touch $22.3 billion by the end of the current fiscal.
Although he did not quantify the potential of the KPO industry, Karnik said that a lot of foreign companies are looking to India for setting up research and development services. China and East European nations are the major states which are well-poised to give a tough fight to India in this sector, he observed.
Karnik said there is a need for quality talent, for which NbuttCOM has initiated an industry-academia programme to have a re-look at the education curricula and faculty training.
Though it is the government`s job to bring about positive changes in the education sector, he said NbuttCOM, too, will play a pro-active role in this regard.
On other initiatives of NbuttCOM, Karnik said that there is a move to set up a national registry of employees in the BPO sector. The data will be validated by a third party.
