DIMA Service Standards 187

Hi Ketut

Thak you for your response and please accept my apologies for causing unnecessary confusion. Obviously that was not my intention. I had been following Geir's complaints about a flying school and about hbuttle with his being able to get a spouse-visa or something. He seemed to be Norwegian. Because you and he had been posting to each other, I imagined that you were both Norwegian and both involved with the flying school or something.

I think it is best to leave it that with my own (obviously muddled) impressions.

I don't know if Amanda Vanstone drinks. I sent her an e-mail on 5th October 2005, complaining about an un-publicised change in the Migration Regulations which could have resolved my mother's problem with Australian migration 6 years ago if the Government had seen fit to tell the Press about the new provisions and-or if the average Migration Agent were more clued-up than they seem to me to be.

Eventually, in a letter dated 10th January 2006, one of Ms Vanstone's buttistants replied to me, and I am satisfied with his response. They replied by airmail, so I didn't get it till January 18th. Speedy, this lot at not! But since they eventually DID respond, and I am satisfied with their response, I am content to leave it at that on behalf of my own family. Also, my own grumble was a technical, legal one which owes nothing to the Freedom of Information legislation.

I get confused between you and Geir. Which one of you is Norwegian, which one of you is running the flying school and which one of you is having hbuttle with what should have been a straightforward souse-via, please?

As it stands, I think your question in this thread is too non-specific for me to be able to help at this stage. It seems that you want a response to a question which ought to fall within the Freedom of Information Act? If so, how about a bit of lateral thinking?

If you click on "reply to author", it will generate a private e-mail to me which will not be published to anybody except me. My sister is an Australian citizen, living in Australia. If between us you & I tell her exactly what question to ask, I reckon that she would be able to get you a pretty prompt reply. Elaine (my sister) has lived there for about 25 years, so she is no longer a newbie thanking her lucky stars that she was allowed into Australia at all. All the other contributors to this thread are newbies, and Australia has zero interest for me beyond getting the visa that my mother requires. So I'm not a newbie to Australia. To me personally, the place is irrelevant and nothing would persuade me to want to move there myself.

I can't help unless I know exactly what you are complaining about. In what way has DIMA let you down? "Service standards" is too vague. What is the actual problem, please?

Regards

Gill