Ceramic Knife Good buy

It was madness when I worked there, what with the employee discount and the ease of picking it up on the way out at the end of the day. One day I'd be bringing home hacksaw blades and the next I'd be picking up dishwashing detergent and an ice scraper. And I know how they pick catalog items, so you can be pretty sure that anything you get is good quality. And their return policy is "any time for any reason -- or no reason." But really, that's not why I liked working there. I think it was the Christmas bonus. Let's say that they were overly generous with that and other benefits. If we didn't move across the country, I probably would have happily worked there until I retired.

Most things are shipped within a few hours of the time you place the order. And I mean picked, packed and on the truck. Unless you order at night, but if they're open, the orders are processed immediately. The place is a marvel of efficiency and customer service. I took my husband for a tour of the warehouse, and I was afraid I'd never get him to come home again.

And here's another little-known tidbit about the company. If there's something you want that they don't specifically have in the catalog, they have a department that will try to hunt it down for you. And they're not allowed to say "We can't find it," they have to at least offer you an alternative. They'd probably draw the line at trying to find things that are too far afield from the things they have in the catalog, but if it's something vaguely similar to what they already have, they'll try to find it for you. They've even gone as far as having things machined for customers if the item didn't exist as-is. That sort of thing is pricy, but if it's just a variation that exists but they don't stock, it's just a matter of them ordering from the supplier. So if you wanted those ceramic knives with the black blade instead of white, they'd get you a price and call you back.

Happy shopping...

Donna