Nancy Young
Speaking of customer feedback..... I used to get the Food Network one on of my satellite TV program bundles and was thinking about cancelling it because there weren't many cooking shows any more, and all I was seeing was repeats of shows that were crappy the first time. Then I got a notice from the satellite company that they were increasing their monthly rates, but to compensate, they were offering special deals on program bundles. Low and behold, the bundles had be rearranged and re-sized. For instance, where I used to get 11 different news channels in the news and information bundle, there were now two news bundles with 6 channels each, so I would have to have both news bundles to get the same added.
REC: For Jill HominyFound this in the NY Times this morning. I don't know if you've already seen it or not. I know you love hominy, so do I. This recipe looked interesting...
So nuts to their customer gouging. The next weekend I was at the local Home Show and the rival satellite company was there. I got a good deal because I was switching...... free receiver, free installation, free programming (credit) for a month and 10 pay per view movie credits. I did not get the bundle with Food TV.
I had to call the old satellite company to cancel my subscription. They wanted to know why. I told them that I was fed up with them putting the screws to me and that they had tried to screw me once too often. Maybe the next time they dream up a plan to reduce services and charge more they will remember that the last time they did that they lost a lot of business.
United States Regional Cuisineposted by free4all www.1scroll.net --------------------------------------- A drive down the Atlantic sea coast from Maine to Florida will take you along a delicious path of seafood delicacies spiced with the culture...
Today I got a call from the old company wanting me to complete a survey about why I left. I told the guy what I had told the last guy.... they tried to screw me one time to many. It turns out that he worked for an independent consultant that has been hired to find out why they are losing such a big share of the market. He agreed that the provider seemed to be treating their customers badly. He was almost begging me to do the survey.... waste my time to explain to a company why I was so unhappy with the way they gouged me that I left them. Maybe I could give them some valuable insight into how far they could push customers before we get fed up. No thanks. There was nothing in it for me. It would be a waste of my time to help them.
