Excellent post, can't top that.
So here follows an anecdote, it refers to the Leeds General Infirmary Ca. 2,000.
Took my late mum into out patients for a 2pm appointment. We arrived at 1-45 to be early, noticed the waiting room was full with about 20 patients waiting. Went up to the desk and announced ourselves, "You're in the wrong clinic was the reply. ?? This is the right room I protested! "Yebbut this is *this mornings* clinic".
After half an hour or so I discerned a distinct lack of any medical activity. Apparently the doctor had disappeared at around 11-45 am, and nobody could find him. at 2-40 a big Irishman stood up and shouted "Well when is he coming then, I've been here since half past eight and I've got to pick my daughter up at school in 30 minutes", he stormed out.
Cocoa How have the mighty fallen OT. 718On Tue, 1 Aug 2006 22:42:43 +0100, "Mary Fisher" That's normal, for such an invasive proceadure you get that "once". You won't get another 1 hour session. Why did they send you to Harrogate? It's...
A bit later on a new secretary, the secretary for my mother's clinic arrived pushing a supermarket trolley packed full to overflowing with patients notes in open cardboard folders. The contents were spilling out in all directions. ...
second dose of ionising radiation. Now I know why.
Oddly enough we are suppliers to the health service. They demand that *we* operate an ISO 9,000 quality butturance system, audited by an external body. So they do know what is required. However they will not the 40 appointments for one doctor all at 08-30 approach. The idea that patient's files should be treated in such a cavalier manor beggars belief. If they had a quality system all these policies would have to be documented and they could then be compared with the policies of other competing providers and challenged.
DG
